Knowledge Management
Knowledge Management
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Knowledge Management
Knowledge Management Knowledge Management
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Knowledge Management Knowledge Management Knowledge Management
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Knowledge Management
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Specific knowledge recollection

Mission critical knowledge recollection from corporate experts




Mission context
Capitalize on individual expertise

A mission critical expert may become unavailable at anytime (retirement, new mission)

In most cases, this expert is unique. Not only new executives to replace him may not match his level of competency, but it may have failed to preserve this knowledge, like, for instance, with the drafting of procedural documents

Our vision
Assessing the needs of elected recipients to fix the limits of the knowledge recollection

Capitalize on corporate knowledge may come to a waste of energy unless truly useful knowledge and competencies are clearly identified. Our vision is to assess first the needs of the elected recipients of the expert knowledge to be recollected. This core group will be later in charge to manage and to make evolve the knowledge base, after the departure of the original expert.

Our services

- Targeted knowledge perimeter, requirements, knowledge domain validation, recollection priorities assignments based on the identified needs
- knowledge recollection using agenda based discussions with the knowledge expert. Once collected, the knowledge is formalized by the consultant then validated by the expert.
- Exhaustive knowledge formalization. Once gathered, knowledge is structured in a knowledge capitalization draft.
- Elected recipients and users are asked to validate the knowledge capitalization draft
- Knowledge database is implemented

Average duration
3 to 5 months on average per expert and per topic (depends also on experts own availability)

Please contact us for further information and costs estimate mail

Latest major customers
COGEMA - PECHINEY - SAINT-GOBAIN



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