Online articles

Reliance

Reliance is key to enterprise performance Abstract from an opening Keynote by Jean-Yves Prax at KM Forum 2001, on Sept 25th 2001 (Palais des Congrès, Paris, France). Reliance, or trust, is key to enterprise performance, especially when you talk about teams that produce mainly immaterial goods such as services. We all know that, based on our own experience as managers. However, the mechanisms (...)

A Japanese approach of KM : the Ba concept

By Jean-Yves Prax, October 2002 This a summary of keynotes and meetings in Tokyo, during a seminar organized by the KMSJ (Knowledge Management Society of Japan) and the Hitotsubashi Institute (I. Nonaka et Takeuchi). We are grateful to the French Embassy in Japan (Sciences and Technologies Exchange service) for its support. The French delegation was made of Professor Pierre Fayard, from (...)